This hotel truly delivers exceptional value for money. From the affordable prices to the attention to detail, everything here is top-notch. The location is superb, just a stone's throw away from all the main funicular railways and right near downtown. I especially loved the rooms with balconies offering beautiful views of the mountains. The staff were friendly and the basic amenities were all provided. Additionally, the breakfast spread was absolutely delicious.

All was perfect.

Own parking, Large room, Balcony, Table tennis room. Friendly, empathy for teen-age children.

Even if the personal does not speak very good english (french, or german), they do whatever they can to help you (pencil translation in front of the menu...) if you have the chance to be during a special day (15-Aug), the half-pension is incredible with a wonderful menu !

The quality of the bed

The spa was a relaxing escape during our stay and the restaurant staff were friendly and welcoming. The location was key with easy access to the slopes and nearby shops. It also offered stunning mountain views from our room.

The room was small and in desperate need of an update. The bed was uncomfortable and the noise level made it difficult to sleep at times.

This hotel offers great value for money with its affordable prices and attention to detail. The location is perfect, just near downtown, and it's so convenient being next to the 5 laghi ski lift. The staff are friendly and helpful, ensuring a comfortable stay. The rooms with balconies provide beautiful mountain views, and I was impressed with the extra folding bed provided to accommodate my family. The breakfast spread was delicious and satisfying.

All was extremely satisfactory.

The room was very clean, though it was a bit small and the bed was really uncomfortable.

The room was a bit small and the front staff were not very helpful.

Location was fantastic, very close to the 5 Laghi ski lift. Breakfast was very good and fresh with good coffee. Apt was large with an extra bathroom - we were only expecting one. We got a very good deal on this aptment from booking early which is the only reason we did not complain and insist on being moved into the main hotel as per my negative comments.

We were very disappointed to find the aptment was separate to the hotel. This was not mentioned on the website or anywhere during our booking. Would have rather had a smaller family room within the hotel had we known. In summer this would not be so bad but in winter having to walk outside and up the hill each morning for b'fast was awful with the children. It also meant we did not use the facilities within the hotel. Only discovered the sauna on our last day and would have liked to have used the bar area after skiing. However this was not practical when going from one building to another all the time with small children. The aptment facilities did not make up for the inconvenience of being outside the hotel. There was no oven, microwave or coffee/tea making equipment. Only had a tiny kitchenette with a gas stove and dishwasher. The furnishing in the lounge was an old sofabed which was kept down all the time as the second bed so nowhere to sit and relax. Had to ask for wine glasses as there were none. Staff were helpful but English very limited. Bed was very hard and the pillows were like rocks - I woke each morning with very bad neck pains!

This hotel is a hidden gem in the heart of a beautiful ski resort. The location is perfect, with direct access to the slopes and just near downtown. The rooms are comfortable and well-equipped, with a balcony offering a beautiful view of the mountains. The staff is friendly and attentive, making our stay a real pleasure. The breakfast is delicious, with a variety of options to choose from. We also appreciated the value for money, as the prices were reasonable for such a great location.

All was great, nothing to complain about here.

Excellent location Close to the ski resort and to the centre. Sauna after ski is always a pleasure

Nothing special

The hotel's location is fantastic with the 5 laghi ski lift and main funicular railways just a short distance away. It's also conveniently located near downtown where you can find stores and bars. The rooms are spacious with comfortable beds and clean bathrooms. The staff provides helpful and reactive service making the stay enjoyable.

The breakfast variety could be improved.

Convenient location, large spa area, friendly staff, delicious food, charming waiter, next to ski lift

Can't fault anything about it.

We loved this hotel! It was perfectly situated near downtown and close to all main funicular railways and the 5 Laghi ski lift. The cleanliness was outstanding, with the cleaning service changing our towels every day and linen in the middle of our stay. We appreciated the hotel facilities, especially the swimming pool and spa, which were comfortable and safe for families. We also found the staff to be helpful and reactive, making our stay even better.

Was all great.

The hotel's staff was very friendly and made sure we had everything we needed. The location was perfect, close to the lifts and shops. We enjoyed the amenities offered, the spa was fantastic and we loved the heated hooks for our boots in the room.

The electrical system in the kitchen was inefficient and dangerous, and the kitchen equipment wasn't sufficient. The soundproofing in the room wasn't great, and the balcony view wasn't as advertised, with a view of another room and a snow cannon at the bottom of a ski slope.